Order management
Cancel or Change Orders
All orders are processed for shipping immediately and thus cancellations or changes to orders are not possible. You can return any items following the return process.
Order Returns
Returns are accepted only within thirty (30) days from the date of delivery.
- Please note that the following items are not eligible for returns:
- Consecrated Products
- Foods and Supplements
- Camphor
- For all other products, please ensure the following:
- Items are in new condition (unused, unworn, not damaged) in the original packing with the tags on.
- Include a copy of your receipt with your returned item(s).
- For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post).
- Ship returns to: Isha Foundation C/O ShipBob, Inc., 2165 Williams Pkwy, Brampton, ON L6S 6B8
- Isha Life is not responsible for items damaged or lost in transit.
- Returns will be processed once the items are received by Isha Life.
- Isha Life team will process your refund within 7-10 days of receiving your returned item.
Damaged Packages
Please report damaged packages to Isha Life within three days from the date of receipt. We will do our best to help resolve the issues. If you need to send an item back due to a shipping error on our behalf, please re-pack the item in its original packaging and contact Isha Life at contact.usa@ishalife.com.