Cancel or Change orders
While you order is still processing, you can contact Isha Life support team to cancel or change your order.
If your order has been processed and shipped then you must follow the returns process.
Isha Life team procures and packages items with utmost care and involvement and we would like you to be happy with your purchase. In case you are not satisfied you can return your purchase. Please follow these guidelines for returns:
- Returns are accepted only within fifteen (15) days from the date of delivery. Please note that consecrated items are not returnable
- Make sure that items are in the same state as you received them (unused, unworn, not damaged and in its original packing)
- Include a copy of your receipt with your returned item(s)
- For your security, please return your item with an insured courier (e.g. FedEx, UPS, USPS Parcel Post)
- Ship returns to:
Isha Foundation Inc., Attn: Isha Life 1320 IEllesmere Road, Unit 3 , Scarborough, ON M1P2X9
- Isha Life is not responsible for items damaged or lost in transit
- Returns and exchanges will be made once the items are received by Isha Life. For exchanges, shipping costs will be deducted from the refund or you will be asked to make a payment
- Isha Life team will process your refund within 7-10 days of receiving your returned item
Please report damaged packages to Isha Life within two days from date of receipt. We will do our best to help resolve the issues. If you need to send an item back due to a shipping error on our behalf, please re-pack the item in its original packaging and contact Isha Life.